Shipping Policy
Thank you for visiting and shopping at Oak Furniture. Following are the terms and conditions that constitute our Shipping Policy.
Shipping Area
We currently provide shipping services exclusively within the United States. At this time, we do not offer international shipping.
Shipping Costs
To provide you with the best shopping experience, we offer Free Standard Shipping on all eligible orders shipped within the United States. There are no hidden shipping fees or minimum order requirements for our free standard shipping.
Order Processing & Delivery Times
We want you to know exactly when your furniture order is expected to arrive. Our standard shipping timeline is as follows:
- Order Cut-Off Time: 6:00 PM (CST), Central Standard Time.
- Order Handling Time: 1 to 2 Business Days (Monday – Friday).
- Order Transit Time: 3 to 5 Business Days (Monday – Friday).
- Total Estimated Delivery Time: Typically 4 to 7 Business Days after your order is placed.
Orders placed after the 6:00 PM CST cut-off time on Friday, during weekends, or on holidays will begin processing on the next business day.
Please note that delivery times are estimates and may vary slightly depending on the destination, product availability, carrier operations, weather conditions, holidays, or other circumstances beyond our control.
Shipping Carriers
To help ensure that your furniture arrives safely and on time, we work with reliable shipping carriers such as UPS, FedEx, USPS, and other trusted delivery services, depending on the size and destination of the order.
For larger furniture products, specialized freight or furniture delivery services may be used when necessary.
Order Tracking
Once your order has been processed and dispatched, you will receive a Shipping Confirmation email containing your tracking number and tracking information.
Please allow up to 24–48 hours for tracking information to become active after the shipment has been handed over to the carrier.
Address Changes
We are unable to guarantee shipping address changes once an order has been shipped or is already in transit.
If you need to change your shipping address, please contact us within 24 hours of placing your order so we can attempt to update the information before your order is shipped.
Delivery Delays
Although we make every effort to deliver orders within the estimated timeframe, unexpected delays may occasionally occur due to severe weather, carrier delays, holidays, high shipping volumes, incorrect address information, or other circumstances beyond our control.
If your order is experiencing an unexpected delay, please contact our customer support team and we will be happy to assist you.
Furniture Delivery
Furniture products can vary in size and weight, so delivery requirements may differ depending on the product and destination.
Customers should ensure that the shipping address is accessible and suitable for receiving furniture packages.
Please inspect your furniture and its packaging when it arrives. If your furniture arrives damaged, please contact us as soon as possible and provide your order number and clear photos of the damaged product and packaging so our team can review the issue and assist you.
Contact Information
If you have any questions regarding your shipment, please reach out to us:
Shop Name: Oak Furniture
Phone: +1 530-888-1946
E-mail: support@oakfurniture.store
Store Location: 4086 Grass Valley Hwy, Auburn, CA 95602, USA
Oak Furniture
Quality Furniture for Your Home, Delivered Across the USA.
